Social Events Manager

River Crest Country Club is seeking a full-time Social Events Manager to join our Banquets Team.

Located five miles from downtown Fort Worth, River Crest is Fort Worth’s oldest and most storied country club.

River Crest offers an excellent Compensation & Benefits Package as well as a great work environment. The pay for this position is based on verifiable experience. Our comprehensive benefits program includes medical, dental, vision, life and disability plans, YMCA membership and Flexible Spending Plans (FSA). These benefits begin the first of the month following 60 days of employment.

Additionally, full-time employees receive Paid Time Off (PTO) and are offered participation in our 401(k) plan.  All employees enjoy Chef-inspired meals in our staff dining room.

JOB SUMMARY:

The Social Events Manager embodies a hospitality-first mindset and unwavering commitment to excellence. Is responsible for planning, coordinating, and executing a diverse portfolio of events such as weddings, showers, galas etc., while consistently delivering above-and-beyond excellent service that exceeds expectations and hospitality for the members and guests consistently through each event.

QUALIFICATIONS & WORK REQUIREMENTS

• Bachelor's degree in Hospitality Management, Event Planning or related field.
• Minimum 5 years’ experience in banquet operations management.
• Must work well in stressful high-pressure situations with calm and confident decision making.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Be able and willing to meet the demands of a fast-paced environment with constantly shifting priorities.
• Must demonstrate a high level of organizational, verbal and written skills.
• Must demonstrate a high level of interpersonal skills. Foster a collaborative team culture that values both individual initiative and collective success
• Attention to detail and mental concentration are necessary for accurately performing tasks

and tolerating frequent interruptions. 

• Must present a neat and clean personal appearance.
• Must have timely, reliable attendance.
• Must have a professional, courteous & respectful attitude toward members, guests, vendors,

co-workers and supervisors.

• Proficient in basic computer programs including Word & Excel, Adobe Acrobat, etc.
• Knowledge of menu planning, wine, and room layouts. 
• Knowledge of and ability to demonstrate proper business and dining etiquette.
• Must Lead and Direct Catering and Banquet Staff with professionalism

RESPONSIBILITIES / DUTIES / FUNCTIONS / TASKS

• Supports Director of Catering & Events by overseeing the accurate adherence to department policies and procedures.
• Set the example of professionalism for the department and demonstrate exceptional interpersonal skills.
• Mentor Catering Coordinator to help gain experience.

• Maintain oversight and management of private room scheduling in NorthStar for groups of all sizes including but not limited to:
  • Social events
    • Weddings
      • Bridal/Groom Suite
    • breakfasts, lunches and dinners.
    • Baby Shower
    • Bridal Luncheon
  • Non-profit events, breakfasts, lunches and dinners.
  • Assists with Golf Tournaments events.

• Directs Banquet staff to ensure all setup of events are correct
• Meet with event hosts to conduct tours, planning meetings, tastings, and greet at start of large events.
• Verify all function set-ups for the day and following day by doing walk-throughs and communicating with banquet staff.
• Receive guarantees of guest counts and communicate daily changes to staff.
• Finalize event order details including diagrams, menus, timelines and setup needs.

• Facilitate production and distribution of daily banquet changes and guarantees.
• Help members and guests with entertainment, décor, audio-visual, floral and any other requirements integral to events being planned.
• Maintain regular and timely phone and email correspondence and follow up with inquiries quickly.
• Assist with event billing to ensure prompt processing and payment after the event.
• Work with Executive Chef and Culinary Team to create custom menus for events as requested by party host.

• Provide regular, detailed updates and maintain transparent communication throughout the event lifecycle
• Review all materials multiple times for accuracy—from invitation wording to seating charts to signage
• Maintain composure and professionalism under pressure, turning challenges into opportunities for exceptional service
• Cultivate strong and genuine relationships with vendors and department heads / managers through clear communication and mutual respect.
• Serve as the primary liaison between event planning and other departments, facilitating open communication and alignment.
• Coordinate all banquet related food and beverage requirements with the appropriate departments.
• Participate in daily line-ups for staff to ensure proper communication for each event.
• Attend and Conduct weekly BEO meetings.
• Interacts with members and guests to acquire feedback on food and service quality.
• Manages timing of events to follow timelines outlined by BEO.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Fast paced environment.
• Shared office space with others.
• Ability to lift up to 30 lbs. without assistance.
• Ability to multitask, stay organized and utilize other managers for assistance in events.
• Position averages 45-50 hours per week; Peak season will require heavier workload or increased hours per week.
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach
• Use of hands and arms to handle, position, move materials, and manipulate things.
• Ability to push, pull or lift up to 40 lbs
• Continuous repetitive motions.
• Work environment is fast paced. Occasionally work in hot, humid and noisy environments.
• Required to work extended hours, as needed.

All employment is contingent upon successful completion of a background check and drug screen.

All employees are E-Verified.