Function: Direct and Manage all functions & activities of the Floral department to achieve exceptional service and performance in the attainment of sales & profit goals.
Essential Responsibilities and Duties:
Assist customers in the selection and purchase of items and offer advice as appropriate.
Design esthetically pleasing floral arrangements for display or to meet the needs of a particular customer
Coordinate the building of displays, signs, and the arrangement of products within the department
Order all products and control the inventory
Provide exemplary customer service
Supervise and provide in depth training for department personnel
Insure that company policies and philosophies are followed and understood by staff
Achieves department sales and profitability goals
Prepare employee work schedules, and ensure adequate labor coverage at all times.
Maintain and submit all required records and reports on a timely basis
Assist Store Manager with interviewing job applicants to the department and recommend for hire
Evaluate job performance of subordinates and recommend for raises, promotions or terminations
Perform all functions of Floral clerks in the department when necessary
Perform other duties as assigned by the Store Manager
Physical Demands:
Stand on feet, bend forward, stoop or walk for the majority of the time on duty