Floral Associate - Berkley 9/30/2024

Job Description:

Position Summary

This position will require interaction with the customer when placing orders, suggesting products and processing payment for the transaction. Professional and efficient service to customers is expected all while demonstrating a high level of product knowledge.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Operates cash register, including responsibility of cash till


• Wraps flowers and box arrangements


• Assists customers with orders places


• Waters and maintains all plants according to watering schedule


• Upsell where appropriate


• Provides exceptional customer service


• Stocks supplies as needed


• Maintains current knowledge of product


• Maintains a clean and organized work area free of hazards


• Abides by Westborn Markets time and attendance policy


• Keeps positive and helpful attitude during length of shift


• Performs miscellaneous job-related duties as assigned


• Maintains overall store cleanliness

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Proper phone etiquette while taking orders or messages


• Demonstrates basic math skills with and without a calculator


• Ability to write legibly and read with comprehension at a level where it applies to this position


• Ability to receive, stock, and deliver goods


• Knowledge of product to properly assist customers for a positive shopping experience

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing, and/or walking for more than four (4) hours per day. Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.