Floral Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

• Lead and manage daily operations of the floral department to deliver high-quality products and customer experiences
• Hire, train, schedule, and supervise floral team members to ensure proper coverage and performance
• Design and create attractive, fresh floral arrangements for displays and customer orders
• Manage department inventory, including ordering supplies, maintaining stock levels, and conducting monthly inventories
• Monitor and achieve departmental financial goals, including sales, shrink, and labor targets
• Provide excellent customer service, addressing questions, special requests, and resolving concerns professionally
• Maintain a clean, organized, and visually appealing floral department
• Ensure compliance with company policies, procedures, safety standards, and merchandising guidelines

We are looking for candidates who possess the following:

Soft skills: 

• Strong customer service and interpersonal communication skills
• Leadership and teamwork abilities with a positive, motivating approach
• Creativity and attention to detail
• Problem-solving skills and calmness when handling customer concerns
• Time management and organizational skills
• Adaptability in a fast-paced retail environment

Competencies: 

• Team supervision and employee development
• Floral design and merchandising
• Budget management and inventory control
• Customer relationship management
• Task prioritization and multitasking
• Compliance with workplace policies and standards

Knowledge: 

• Floral products, care techniques, and design principles
• Retail sales and customer service best practices
• Inventory systems and ordering processes
• Basic cash handling and point-of-sale operations
• Workplace safety, sanitation, and merchandising standards

Abilities: 

• Ability to arrange and display flowers and plants creatively
• Ability to stand and walk for extended periods
• Ability to lift and carry up to 35 pounds occasionally
• Ability to multitask and work independently or as part of a team
• Ability to follow written and verbal instructions accurately
• Ability to work flexible schedules, including early mornings, evenings, weekends, and holidays

Other requirements:

• Continuous exposure to plants and flowers
• Reliable and predictable attendance
• Compliance with company grooming, uniform, and conduct policies
• Willingness to work a flexible retail schedule
• Commitment to providing a positive shopping experience for customers

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video:   ACI Values

A copy of the full job description can be made available to you.