Floral Designer I

Job Summary

The Floral Designer creates and maintains beautiful floral arrangements throughout the campus, including hotel arrangements, in-house plants, and special events. This position requires creativity, attention to detail, excellent communication skills, and the ability to work independently and as part of a team. The Floral Designer is expected to manage daily floral needs while also assisting with larger events and projects under the direction of the Floral Design Manager and the Director of Brand Strategy.

Key Responsibilities:

Floral Design:

• Design and refresh floral displays and plants for the hotel, Trellis, Club, and other designated areas to maintain an appealing and fresh appearance.
• Create single arrangements and large floral displays for special occasions, including guest requests and room decorations.
• Assist in creating seasonal specials for online sales and marketing.
• Assist or lead floral workshops as needed.

Event Planning and Execution:

• Work closely with the Floral Design Manager to develop and assist with event proposals and planograms for in-house and external projects.
• Determine floral designs needed based on event type, occasion, date, and location while considering client budgets.
• Able to work with external resources such as labor groups, rental companies, and wholesalers to collaborate and execute events within the budget established.
• Collaborate with internal departments (engineering, purchasing, hotel sales, several teams) to ensure smooth execution of events.
• Set up and dismantle floral decorations for events, ensuring adherence to timelines and budget constraints.
• Ability to lead successful workshop as assigned.

Customer Interaction:

• Provide exceptional customer service by consulting with clients, taking orders, and making recommendations based on preferences and budget.
• Manage phone inquiries and communicate arrangements to guests promptly.

Floral Knowledge and Maintenance:

• Utilize creativity and floral knowledge to select appropriate flowers and greenery that complement the occasion.
• Maintain an understanding of flower types, their characteristics, color varieties, sizes, and costs to communicate pricing with customers.
• Build relationships with floral wholesalers to ensure quality supplies and pricing margins are upheld.

Inventory and Studio Management:

• Able to open and close the shop, as required.
  • Assist with month-end inventory processes and reporting.
  • Train on and utilize the InfoGenesis system, creating SKUs as necessary for tracking and reporting.
  • Utilize reports to manage the business.
  • Assist with invoices, billing, and financial follow-up as requested.
  • Ensure the floral studio is clean, organized, and stocked with all necessary operational supplies.

Holiday Installation Project:

• Assist with installations both on and off Campus including working in the warehouse, maintaining inventory, and design work.
• Create proposals for holiday improvements and enhancements for approval.

Working Conditions:

• This role requires a flexible schedule, including evenings, weekends, and holidays, based on business needs.
• Ability to drive the van for installations or special deliveries.

Qualifications:

• 5 years’ experience in floral design, event coordination, or a related field.
• Strong creativity and knowledge of floral arrangements and plant care.
• Excellent communication and customer service skills.
• Ability to manage multiple projects while adhering to budgets and deadlines.
• Knowledge of inventory management and operational processes.
• Able to work independently and proactively solve issues as they arise.

Physical Requirements:

• Ability to lift flowers, arrangements, and supplies, and stand for extended periods.
• Must work safely and adhere to health and safety regulations.
• Able to climb on ladders to install décor.
• Able to pick up 50 lbs.
• Able to push carts uphill to the Club and Trellis

Other Duties:

• Perform other related duties as assigned by the supervisor to support overall operations.
• This job description serves as a general guideline, and the specific duties and responsibilities may vary based on the needs of the campus and the Floral Design Manager's direction.

The Houstonian Hotel, Club & Spa is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.

To access the ‘EEO is The Law’ information poster please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf