Floral Assistant II

Floral Assistant II

Location: 500 Kapik Road Hernando, MS 38632

Department:  Fresh Sales

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SUMMARY: Responsible for clerical duties and maintenance of order support system of the Department. Assist member stores with issues and concerns to best supply retail. To further assist the director, buyer and field staff of the Department with other requests as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The individual must have the ability to perform the responsibilities listed below. The list is not all inclusive of duties that may be requested by the department head or a member of upper management but are intended for an understanding of the purpose of the position. It is the responsibility of each individual at AWG to provide ultimate customer service to our members to support their efforts in increasing same store sales and profits.

• Receive telephone calls from store members and vendors regarding add‑on orders, handbills, and miscellaneous information. Resolve problem call from members, referring exception cases to appropriate buyer or department head.
• Assist Buyers to maintain service level by creating and tracking inbound purchase orders. Also distribute guide books to Buyers.
• Perform billings and vouchers as needed.
• Complete monthly reporting.
• Calculate and record retail price sheets and product price sheets for distribution using A.R.C. or other methods to communicate the changes to member stores.
• Create and distribute weekly pre-book bulletins or special sales information to member stores.
• Responsible for supporting buyers with set-up of new items and vendors, and file maintenance on UPC codes, to include price changes.
• Enter handbill information from stores and buyers through system for add‑on orders and distressed product.
• Set up and transmit miscellaneous bulletins and memos, such as prebook reminders, using ARC.
• Sort and distribute all incoming mail and miscellaneous correspondence.
• Enter miss-trips, damaged, and short dated claims, called in by member stores, to on-line credit system for processing.
• Maintain department filing.
• Work as a member of the AWG team so the total job responsibilities are met. Actions must always stress a sense of cooperation, integrity, tact and consideration with our members, associates and division management.
• This position requires strong communication and computer skills with the ability to use and learn new technology.  Management will be kept informed on planning, analysis, work performed and results. All records required by management must be complete, accurate and submitted on time.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. A reasonable accommodation will be considered according to the ADA if it would not impose an undue hardship on the operations of the business without significant difficulty or expense. The accommodation would permit a qualified employee the ability to perform all essential functions of the job within the safety and contractual guidelines of the position.

EDUCATION and/or EXPERIENCE: Three to five years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Indoors. Adequate heating, cooling, lighting and ventilation. The noise level in the work environment is usually moderate.

This position's basic purpose is to use all available resources to guide the AWG Fresh Sales department to continuous growth and financial success.

Associated Wholesale Grocers, Inc. (AWG) is the nation’s largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and more than 3,400 locations throughout 33 states from 9 wholesale divisions. Consolidated sales for AWG in 2024 exceeded $12.0 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and pharmaceutical products. For more information, visit AWGinc.com. 

 Benefits: 

• Medical, Dental, & Vision Insurance 
• Health Savings Account 
• Dependent Care Flexible Spending Account 
• Paid Vacation, Holiday, and Sick Time 
• 401(k) with 4% match along with 3 other contributions 
• Tuition Reimbursement 
• Basic & Supplemental Life and AD&D 
• Employee Assistance Program 
• Short-Term and Long-Term Disability  
• Wellness Program 
• Yearly Holiday Bonus